You’ve been set up with a Retail account to start. If you buy for a business or purchase in volume, you may qualify for a Commercial or Wholesale account. Select the option that best fits your situation
Select your account type
Keep Retail Account
Ideal for individual customers or one-time purchases.
Apply for Commercial Account
For businesses purchasing regularly, including designers, property managers, and small commercial buyers.
Apply for Wholesale Account
For resellers or high-volume buyers looking for tiered pricing and tax exemption (where applicable).
Note: You can always come back and apply for a different account type. Check "My Profile" section.
Compare account types
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Retail
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Commercial
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Wholesale
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Account Type
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Individual customers
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Businesses, property managers
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Resellers and high-volume buyers
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Pricing Visibility
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Yes
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Yes
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Yes
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Volume-Based Discounts
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Yes (entry-level tiers)
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Yes (larger tiers available)
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Yes (tiered and/or negotiated)
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Quote Requests for Large Orders
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Yes
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Yes
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Yes
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Tax Exemption
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--
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No (unless tax-exempt)
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Yes (with resale certificate or EIN)
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Apply for Net Terms
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--
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Yes (on approval)
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Yes (on approval)
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Priority Support
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Standard
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Enhanced
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Expedited or Dedicated Rep
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Order History & Tracking
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Yes
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Yes
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Yes
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Shipping Options
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Standard carriers
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Freight or jobsite delivery available
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Bulk freight / palletized
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Minimum Order Requirements
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--
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--
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May apply at lower price tiers
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Saved Project Lists / Favorites
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Yes (basic wishlist)
( comming soon )
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Yes
( comming soon )
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Yes
( comming soon )
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Purchase by PO / Job Reference
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--
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Yes
( comming soon )
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Yes
( comming soon )
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Bulk Order Upload / CSV Support
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--
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--
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Yes
( comming soon )
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Custom Invoicing Options
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--
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Limited
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Yes
( comming soon )
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Contract / Negotiated Pricing
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--
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Possible (based on volume)
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Yes (typically offered)
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Multi-Site / Multi-User Access
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--
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Yes (upon request)
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Yes
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Promotions / Loyalty Credits
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Occasional promos
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Tailored offers
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Custom discounts or store credit
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Blind Drop Shipping Support
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--
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--
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Yes (for resellers)
( comming soon )
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Priority Production Scheduling
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--
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Possible for large jobs
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Often included
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Consolidated / Scheduled Shipments
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--
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Optional
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Available
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Dedicated Account Rep
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--
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Not typically
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Yes (assigned or shared)
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Custom Material Sourcing Assistance
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Limited
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Yes (upon request)
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Yes (active sourcing)
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Access to Marketing Materials
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--
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--
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Yes (photos / specs / branding)
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Extended Return Window / Adjustments
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Standard policy
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Slightly extended (case-by-case)
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Yes (more generous terms)
( comming soon )
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Fabric Swatch Kits / Sample Packs
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Up to 5 free
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10–15 free
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20+ free / full kits
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Early Access to New Products
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--
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Occasional
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Yes
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